Check Out the Answers of Our Frequently Asked Questions
A Data eSIM is a digital SIM card that lets you connect to mobile networks for data without needing a physical SIM. It’s activated directly on your device, making it more convenient and easier to switch between carriers or plans.
Most recent smartphones, tablets, and smartwatches from major brands like Apple, Samsung, and Google support eSIM technology. Before purchasing, make sure your device is eSIM-compatible by checking the manufacturer’s specifications or contacting your carrier.
Yes! eSIMs are secure. They use encryption to protect your information and are embedded directly into your device, so they can’t be easily stolen or tampered with. To keep your eSIM safe, always use a strong password or biometric lock (like a fingerprint or face ID) on your phone.
Yes, we offer Data eSIMs specifically designed for international use, allowing you to stay connected in multiple countries without the need for a physical SIM card. Be sure to check the coverage and roaming agreements for the destinations you plan to visit.
If your eSIM is lost or stolen, contact us immediately. We can deactivate the eSIM and help you set up a new one. It’s also a good idea to change your account passwords and update any security settings on your phone to protect your information.
Yes, your personal data is safe with an eSIM. It’s encrypted and protected by strong security protocols. To further protect your privacy, always use trusted networks (like your home Wi-Fi) and keep your phone’s software updated.
A VPN (Virtual Private Network) is a service that encrypts your internet connection, making it more secure and private. When using mobile data with an eSIM, especially when traveling, a VPN can help protect your sensitive information from hackers or data breaches on public networks (like airport Wi-Fi).
Yes, using a VPN with your Data eSIM is safe and can add an extra layer of protection. A VPN encrypts your online activity, making it harder for third parties to track you or steal your data, especially when you're connected to unsecured networks.
A VPN can slightly reduce your internet speed since it encrypts your connection, but the slowdown is typically minimal, especially if you choose a reliable VPN provider. If you notice a significant slowdown, consider choosing a server closer to your location or adjusting your VPN settings.
Yes, a VPN is especially useful for international travel. It helps protect your data when using public Wi-Fi or mobile networks in other countries. It can also allow you to access content from your home country by connecting to a VPN server located there.